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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Identify and access databases
   • Assess range of databases available to information services providers
   • Differentiate between databases and internet websites as sources of information
   • Select appropriate databases to meet specific information needs
   • Use required procedures to access databases
   • Comply with copyright and licensing conditions relevant to use of databases
2. Construct searches
   • Conduct database searches using a range of search techniques suited to information needs
   • Use and manipulate features of databases to construct effective searches and access required information
   • Consult online manuals and database search tips to refine or revise search strategies
3. Present information
   • Evaluate search results to identify information that meets needs
   • Conduct further searches and evaluations and download as required
   • Present or organise information in formats appropriate to customer needs
   • Prepare reference lists as required according to standard referencing styles

Performance Evidence

Evidence of the ability to:

analyse and evaluate a range of databases

adopt appropriate search techniques to source information in response to a range of customer needs

use current industry systems and equipment efficiently and effectively

respond effectively and appropriately to multiple and varied information requests.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

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Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

describe role of databases in context of the information services industry

describe scope and type of databases available to information services providers

define features of commonly used databases, including:

bibliographic information

downloadable records

inprint status

current prices

describe differences between database and internet searching

compare and contrast several database searching techniques and procedures

identify relevant copyright, moral rights and intellectual property issues and legislation relevant to the use of information from databases.

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